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Incidents. Actions. Documents. Under Control.

Compliance,
finally under control.

iCORE is the first module suite of Summit Sync 360° — a purpose-built SaaS compliance platform covering Incident Management, Corrective Action tracking, and Document Control in one connected system.

🔔 Request early access Explore the platform →
Summit Sync 360° iCORE — Executive Dashboard
7
Open Incidents
▼ 2 this week
12
Open Actions
3 overdue
94%
CAPA Closure
▲ 6%
87%
Doc Acknowledged
▲ 4%
Incident frequency (monthly)
Jan
6
Feb
4
Mar
8
Apr
5
May
7
Recent activity
INC-047 raised — Berth 3
CAPA-031 overdue — Ops
DOC-112 approved — HSE
INC-046 closed — RCA complete
CAPA-029 awaiting verification
⚠️
Incidents
7
✅
Actions
12
📄
Documents
48
What iCORE stands for
I
Incidents
Report, investigate & close incidents end to end
C
Corrective
Actions tracked from source to closure
O
Operations
Operational compliance in one dashboard
R
Records
Controlled documents with full version history
E
Evidence
Audit-ready evidence at every step
Platform Modules

Three modules. One connected system.

Every module shares the same data — so an incident automatically creates a CAPA, and a CAPA links to the documents it affects. No double entry. No disconnected spreadsheets.

🖥️
Executive Dashboard
Live KPIs & analytics
⚠️
Incident Management
Module 1
✅
Corrective Actions
Module 2
📄
Document Control
Module 3
Executive Dashboard
Live metrics across every module
A single command view showing open incidents, overdue actions, CAPA closure rates, document acknowledgement, and trend analysis — updated in real time.
📊
Live KPI cards
Open incidents, overdue actions, CAPA closure rate, and document acknowledgement percentage — all on one screen.
📈
Monthly incident frequency chart
Bar chart showing incident volume by month so trends are visible at a glance — no manual reporting required.
🔔
Action workflow breakdown
See how many actions are open, in progress, awaiting verification, or overdue — across every department.
⚡
Quick action buttons
Report an incident, create a CAPA, or upload a document directly from the dashboard — no navigation required.
🕐
Recent activity feed
A live log of every action taken across the platform — who did what, when, and on which record.
Executive Dashboard — Live
Live
Open Incidents
7 open
Overdue CAPAs
3 overdue
CAPA Closure Rate
94%
Doc Acknowledgement
87%
Actions closed this month
18
Critical incidents (30 days)
2
Module 1 — Incident Management
Full incident lifecycle — report to close
Log, investigate, analyse, and close incidents with structured root cause analysis and automatic notifications to the right people.
📝
Incident register
Full register with type, severity, location, department, reporter, and lifecycle status — filterable and searchable.
🔔
Auto-notifications
Supervisors notified on all incidents. Safety managers and executives automatically alerted for critical severity events.
🔍
Root cause analysis tools
Built-in RCA panels: 5 Whys, Fishbone Diagram, Barrier Analysis, and Human Factors — all within the incident record.
🔗
Direct CAPA creation
Create a corrective action directly from the incident record — no re-keying, all context carried across.
📎
Evidence attachment
Attach photos, documents, and investigation notes directly to the incident record for a complete audit trail.
Incident Register
7 Open
INC-047 — Chemical spill, Berth 3
Critical
Today
INC-046 — Near miss, Forklift ops
High
2 days ago
INC-045 — Slip, wet surface Gate 2
Medium
4 days ago
INC-044 — PPE non-compliance
Low
1 week ago
INC-043 — Equipment defect report
Low
1 week ago
Module 2 — Corrective Action Tracker
Every action tracked from source to closure
A centralised CAPA register pulling from incidents, audits, management reviews, and customer complaints — with a clear workflow from open to verified closed.
📋
Centralised CAPA register
All corrective actions in one place regardless of source — incidents, audits, management reviews, or customer complaints.
🔄
5-stage workflow
Open → Assigned → In Progress → Awaiting Verification → Closed. Every status change is timestamped and auditable.
🚨
Overdue highlighting
Overdue actions are flagged in red across the register and dashboard. Automatic reminders keep assignees accountable.
✅
Effectiveness verification
Assignee marks complete, verifier reviews evidence before closing. No action closes without verified effectiveness.
👤
Full assignment fields
Priority, department, due date, assignee, verifier, and description — every field needed to drive accountability.
CAPA Register
3 Overdue
CAPA-031 — INC-047 Chemical spill response
Overdue
CAPA-030 — Forklift safety procedure update
In Progress
CAPA-029 — Slip prevention — Gate 2
Awaiting Verify
CAPA-028 — PPE enforcement protocol
Closed
CAPA-027 — Equipment inspection schedule
Closed
Module 3 — Document Control
Controlled documents, always current
A controlled document register with version control, approval workflows, ISO standard tagging, and per-department acknowledgement tracking.
📄
Controlled document register
Every document with version number, review date, approval status, department, and ISO standard — searchable and filterable.
✍️
Approval workflow
Draft → Under Review → Approved → Controlled → Archived. Documents require approval before becoming controlled.
👁️
Read & acknowledge tracking
Per-department acknowledgement progress bars. See exactly who has and hasn't acknowledged each document.
🏷️
ISO standard tagging
Tag documents to ISO 9001, 14001, 45001, or 22301 clauses — making audit evidence retrieval instant.
📤
Upload with drag & drop
Upload modal with drag-and-drop, document type selection, approver assignment, and save as draft or submit for review.
Document Register
48 Documents
HSE-001 Emergency Response Plan v3.2
Controlled
QMS-014 Customer Complaint Procedure v2.1
Approved
ENV-007 Spill Response Procedure v1.4
Under Review
OPS-022 Gate Access Control Policy v2.0
Draft
HR-003 Induction & Onboarding Manual v4.0
Controlled
Platform Features

Built for the way teams actually work

Every feature in iCORE is designed to reduce friction, drive accountability, and make compliance feel less like admin.

🌙
Dark mode
Full dark mode toggle from the sidebar. Designed for control room environments and late-night incident reporting without eye strain.
📱
Fully responsive
Responsive grid layouts throughout — iCORE works on desktop, tablet, and mobile. Report an incident from the field, not just the office.
🔍
Universal search
Search across incidents, actions, and documents from a single search bar. Find any record instantly without navigating between modules.
🧭
Collapsible sidebar
A clean collapsible sidebar with live badge counts showing open items per module — so you always know what needs attention.
🔔
Toast notifications
Real-time toast notifications for every action — incident reported, action assigned, document approved. No page refresh needed.
🏢
Role & org indicator
Your role, organisation, and applicable ISO standards are displayed in the top bar — so every user knows their compliance context.
Pricing

Simple pricing. Coming soon.

Pricing will be confirmed at launch. Register your interest now to receive early access pricing.

Starter
Small organisations · Up to 25 users
TBC at launch
✦ Early access pricing available
Up to 25 users
Executive Dashboard
Incident Management
Corrective Action Tracker
Document Control
Email notifications
Register interest →
⭐ Most Popular
Professional
Mid-size organisations · Up to 100 users
TBC at launch
✦ Early access pricing available
Up to 100 users
All Starter features
Advanced RCA tools
ISO clause tagging
Audit-ready report exports
Priority support
Custom branding
Register interest →
Enterprise
Large organisations · Unlimited users
Custom pricing
✦ Contact us to discuss requirements
Unlimited users
All Professional features
Dedicated onboarding
SLA agreement
API access
Invoice billing
Multi-site support
Contact us →

Pricing confirmed at launch. Early registrants receive introductory pricing and priority onboarding.

Incidents. Actions. Documents.
Under control.

Register your interest in iCORE today and be first in line for early access.

Early registrants receive introductory pricing and priority onboarding support.

🔔 Register for early access →